Newcomer Settlement Services

SLNRC Newcomer Settlement Services staff help newcomers make informed settlement decisions and understand life in Canada.

Our Settlement Workers in Schools (SWIS) assist newcomer students and their families to settle in their schools and the community while Settlement Workers at Jalna Branch Library (LSP) provide newcomer library clients with information & referral library and community resources. In addition, Youth and Adult Community Connectors help newcomers establish professional and social networks so they are engaged and feel welcomed in their communities.

Our Services
Our Services are free of charge in addition to free access to fax, phone, internet and photocopying. We also provide occasional childminding. To help you communicate and cope with day-to-day life in the community, our staff and volunteers speak many languages.

How to reach us
Drop in:
1119 Jalna Blvd. London, ON N6E 3B3

519 686 8600 ext 7580 – Settlement Services Reception
519-686-8600 ext. 7385 – Settlement Workers in Schools Manager

Settlement Office Hours
Monday: 9:00 to 5:00 pm
Tuesday – Thursday: 8:30 am to 7:00 pm
Friday: 9:00 am to 5:00 pm
Saturday: 9:00 am to 5:00 pm

Canada Connects

Newcomers (Permanent Residents and Protected Persons) are able to improve their language and life skills, cultivate a sense of belonging, and enhance their networks by making local connections. Programs offered through Canada Connects: 1. One-on-one and family matching. Personal exchanges between newcomer(s) and community volunteers based on needs, interests, and goals. Make connections with people in your community and build meaningful relationships through frequent meetings with your match volunteer. Increase your communication skills and understanding of Canada. . If you are a newcomer interested in an online match, please contact us for more information. 2. English Conversation Circles. Informal language learning to practice and improve English conversational skills. Registration is required. Register by phone or e-mail or contact us to learn more about the schedule. Contact: Lisa Veldman​​​​​​ Phone: 519 686 8600 ext. 7350​​​​ / 7396 e-mail:

Information and Orientation

Settlement Counsellors provide formal identification of client needs and connect them and their family to available supports and guide them to make informed settlement decisions. One-on-one, family and group information sessions are organized to enhance the integration of newcomers in the society. See calendar above and call to register.

Library Settlement Partnership (LSP)

Library Settlement Workers at Jalna Branch Public Library (same building as SLNRC) meet with clients to assess their needs and set individual priorities. Provide library tours with library staff as well as group information sessions including Citizenship Information Sessions to prepare newcomers for citizenship tests (Childminding is offered for parents with children).

Settlement Workers in Schools (SWIS)

In partnership with The London District Catholic School Board (LDCSB) and The Thames Valley District School Board (TVDSB) and the Settlement Workers at schools assist newcomer students and their families to settle into their schools and community. Please call our SWIS Supervisor Michelle Barkley at 519-686-8600 ext. 7385 for details about your specific school hours and staffing.

Community Connections

This program encourages social, cultural and professional interactions between newcomers and their community. It assists newcomers to become engaged and feel at home in London. Click the blue circle above to explore our Youth Programming.

For:Youth and Adults